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Car rental with driver in Cambodia
Camping en bord de mer

Policies

How to pay?

Car rental with driver in Cambodia

Payment

In Cambodia, unlike in some other countries, most transactions are made in US dollars. The local currency, the riel, is generally used for small daily expenses such as market purchases or tips.

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How to Pay with Us?

All payments are accepted in US dollars (USD) and euros (EUR) (for full or balance payments made on arrival).
Payment is simple and flexible, tailored to your preferences.

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Payment Process:

Once your itinerary is confirmed and the quote is approved, our accounting team will send you an email with all the payment details and options.

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In practice, we recommend using Wise, as it is simple, fast, and has low transfer fees.

A 35% deposit is required to secure your booking.

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This deposit can be paid via one of the following methods:

  • International bank transfer (IBAN) – only upon request

  • Credit/debit card payment via Wise (see below for how to pay)

  • Western Union – only upon request (see below for instructions)

All necessary details will be provided by our accountant.

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Balance Payment:

The remaining balance is due upon your arrival, directly to our team, in cash in USD, with no additional fees.


You may also pay in euros. In that case, the amount will be converted on the day of payment at the current exchange rate, with a small surcharge to cover conversion fees.

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Cancellation Policy

At CambodiaCarRentals.com, we value flexibility and trust. That’s why we offer a 100% flexible and stress-free cancellation policy:

  • Free cancellation at any time — even at the last minute

  • No cancellation fees will be charged

  • If you’ve paid a deposit, it will be fully refunded — no conditions

  • If you’ve paid in full in advance, the total amount will be refunded (excluding any potential bank transfer fees)

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Need Help?

For any questions or special requests regarding payment or cancellation, feel free to contact our team.
We’re here to assist you at every step: infos@cambodia-car-rentals.com

We accept your payment:

We accept your payment with Wise
We accept your payment with Western Union-Money Transfer
We accept your payment with Wise

Steps to Send a Bank Transfer from Your Bank to Wise

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Set Up Your Transfer on Wise

  • Log in to your Wise account, or create one if you don’t have it yet.

  • Go to the “Send” tab and enter the amount and your recipient’s bank details (or your own, if it’s a personal account).

  • If you’re not yet registered, sign up on Wise!

 

Choose “Bank Transfer” as the Payment Method

At the payment step, select bank transfer (or “virement bancaire”).
 

Note Down Wise’s Bank Details

  • Wise will display a bank account number (RIB/IBAN) and a unique reference to include in your transfer.

  • Be sure to copy this information carefully. (Learn more!)

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Make the Transfer from Your Bank

  • In your banking interface (online, mobile app, by phone, or in a branch), add Wise as a beneficiary using the bank details provided.

  • Make sure the name on your bank account matches the name on your Wise account — otherwise, the transfer may be rejected or delayed. (Learn more!)

  • Enter the exact amount and be sure to include the reference number provided by Wise.

 

Confirm the Payment on Wise

After you’ve made the transfer, return to Wise and confirm that the transfer has been made (often by clicking “I’ve made the transfer”).

 

Wait for Confirmation

  • Wise will send you an email notification when the funds are received.

  • They will then convert and forward the money to your chosen recipient.

 

Amounts and Fees

  • In some countries, banks charge fees (around $15–30 USD for domestic wire transfers in the U.S.).

  • Wise always shows you the total fees and estimated delivery time before you confirm your transfer.

WISE Money Transfer Tutorial 2024 - How to Use Wise

Bank Transfer via Western Union from Europe

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Create and Verify Your Western Union Account

  • Log in or sign up on your local Western Union website (e.g., westernunion.com, .fr, .de).

  • Verify your identity with a government-issued ID.
     

Enter the Recipient’s Bank Details

You will need the following information:

  • Full name of the recipient

  • IBAN

  • BIC/SWIFT code (if required)

  • Bank address

 

Initiate the Transfer from Your Bank

  • Log in to your online banking platform (app, website, or visit a branch).

  • Select “SEPA transfer” (or international transfer if outside the SEPA zone).

  • Copy and paste the bank details provided by Western Union (IBAN, BIC, reference if needed).

  • Enter the amount in euros and add a payment reference (e.g., “WU transfer”).

 

Transfer types:

  • SEPA: minimal or no fees, usually completed within 1 business day (sometimes instant, depending on the bank).

  • International (SWIFT): higher fees, and usually takes 2–4 business days.

 

Confirm the Transfer on Western Union

  • Once your bank has completed the transfer, go back to Western Union.

  • Confirm the transfer using the provided button or instructions from WU.

  • You’ll receive an MTCN (Money Transfer Control Number) to share with the recipient for tracking the transaction.

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